Connections support
Whether you're ready to connect, or looking for advice at one of our online connection surgeries, we can help you find the right help

I want to connect but don't know where to start
If you’re unsure where to begin or want to understand your options, you can use our pre application support tools to plan your project and book on to one of our online connection surgeries.
I want to install a new low-carbon technology on a single premise
Thinking of connecting a new low-carbon technology to a single dwelling/premise? See if your connection is eligible to be raised using our online Smart Connect portal.
I have a large project and need a new connection or upgrade
If you're installing low carbon technology (LCT) for projects such as connecting a housing estate, large commercial building, or building a charging hub (all at 70k VA or higher), you may need a new electricity connection or an upgrade to an existing one. You can request this on our Connections Application Portal.
I’m interested in Distribution Energy Resources (DER)
If you are considering installing large scale equipment to generate or store electricity, we’re here to help. This can include projects such as wind turbines, solar panels, hydrogen, batteries or combined heat and power units.
I am still scoping. What’s happening on the network?
The NIUM shows the approximate locations and key details of our overhead network (lines, poles and towers), substations (grid, primary and secondary) and where existing demand or generation connections are in place, to provide transparency and enable initial investigations to self-serve.